Do Not Sell or Share My Personal Information
At Elvinostep, we sell comfortable footwear designed for daily walking, urban commuting, and everyday movement. To run our store, process orders, provide customer support, and improve the shopping experience, we collect certain personal information from visitors and customers.
Under applicable privacy laws, residents may have the right to opt out of the “sale” or “sharing” of their personal information.
What This Means at Elvinostep
Elvinostep does not sell personal information for money. However, like many ecommerce websites, we may use cookies, pixels, and similar technologies that help us:
understand how visitors use our website
measure the performance of ads and marketing campaigns
improve product pages, checkout flow, and customer experience
show more relevant ads to people who may be interested in our walking shoes and comfort footwear
Depending on the law that applies to you, this type of data sharing with advertising or analytics partners may be considered a “sale” or “sharing” of personal information.
Categories of Information That May Be Involved
When you browse or shop on Elvinostep, the information that may be collected or shared can include:
Identifiers such as your name, email address, phone number, and shipping address
Order information such as the products you purchase, order value, and return or refund history
Internet or device activity such as pages viewed, products clicked, browsing behavior, referring website, browser type, and device information
Approximate location information derived from your IP address
Marketing interaction data such as whether you opened an email or visited our site after clicking an ad
We use this information only in connection with operating Elvinostep, fulfilling orders, supporting customers, preventing fraud, and improving how we present and market our products.
Your Right to Opt Out
If you are a resident of a region that gives you the right to opt out of the sale or sharing of personal information, you may submit a request to us at any time.
To make an opt-out request, please contact us at:
Email: support@elvinostep.com
Subject line: Do Not Sell or Share My Personal Information
Please include enough information for us to identify your request, such as:
- your full name
- the email address used on our website
- your country/state of residence
- a brief statement that you want to opt out of the sale or sharing of your personal information
Once we receive your request, we will process it in accordance with applicable law.
Cookie-Based Opt-Out
If available on your device or browser, you may also use privacy controls such as browser settings or recognized opt-out preference signals to limit certain cookie-based tracking. Blocking or disabling some cookies may affect certain features of the site, such as saved preferences or parts of the shopping experience.
Authorized Agents
If you would like an authorized agent to submit a request on your behalf, we may need to verify both your identity and the agent’s authority to act for you, as permitted by law.
No Discrimination
Elvinostep will not discriminate against you for exercising any privacy rights available to you. If you choose to opt out, you will still be able to browse our site and shop with us, although some personalized advertising or tracking-related features may be reduced.
Contact Us
If you have questions about this page or about how Elvinostep handles personal information, please contact us:
Elvinostep
- Address: 3 Gladstone Mews, London NW2 6JR, United Kingdom
- Email: support@elvinostep.com
- Phone: +44 7957 596741
- Customer Service Hours (GMT): Mon – Fri: 9am – 6pm
- Response Time: Within 1 business day
Requests submitted outside customer service hours will be handled on the next business day.